Privacy Policy

We may collect information you provide when creating an account or using the platform, including:

• Name, email, and profile details
• Booking, plan, and assigned content information
• Nutrition or training data you enter in the app
• Wearable data when you connect a device (see WHOOP/Fitbit section)

If you connect a supported wearable, you authorize PrimeCoach to access certain health and activity data through the relevant provider (for example, WHOOP or Fitbit).

Depending on the connected device, this may include metrics such as recovery, sleep, strain, resting heart rate, steps, or active minutes from recent days.

This data is imported only after you sign in to your wearable account and approve the OAuth authorization. We do not access your wearable account without your explicit consent.

We use your data to:

• Operate your account and client or coach portal
• Show your performance metrics in the Performance section
• Let your coach view your wearable metrics to support your coaching
• Send booking confirmations and other service-related communications

Your wearable data is shared with your linked coach on PrimeCoach in a read-only, informational capacity. We do not sell your personal data or share it with third parties for advertising.

Wearable providers (WHOOP, Fitbit, etc.) process OAuth authorization under their own policies when you connect your account.

Wearable access tokens are stored securely on our servers and are not exposed to the client browser. We apply access controls so each user can only see their own data, and coaches can only see data from their clients.

You can disconnect a wearable at any time from the Performance page or by revoking access in your WHOOP/Fitbit account settings.

You may request information about your data or ask for deletion by contacting us at the address below.

We may update this policy from time to time. We will post the revised version at this same URL with an updated date.